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Clarkston Community School District

Phone System Training

Training

You will find videos for the Mitel 6920 IP Phone, Mitel 6930 IP Phone and Voicemail for both phones. You can access your Online Video Training Portal by visiting the BSB Communications website. You will be prompted with a login page. Your credentials are as follows:

User Name: CCS
Password: S9(XkAsUxCK&k@0O3JOJ@VGY

Remember, user names & passwords are case sensitive. You can copy and paste the credentials into the login forms.

Voicemail Help

When recording your outgoing voicemail, speak slowly and clearly. You may find it helpful to use a script, like the one below:

Hello. You've reached (name), (title) at (building). I'm currently unable to take your call. Please leave your name, phone number, and a brief message, and I will return your call as soon as possible. If you need immediate assistance, please call (main office/alternative phone number).

Mitel 6920 User Guide


Mitel 6930 User Guide

Contacts

Angela Harrison, Administrator of Technology
arharrison@clarkston.k12.mi.us
P: 248.623.5412

Jason Hovanec, Network Technician
jdhovanec@clarkston.k12.mi.us
P: 248.623.5433

Michelle Johnson, Help Desk Coordinator
mcjohnson@clarkston.k12.mi.us
P: 248.623.5406

Kim Chadwell, District Technician
kachadwell@clarkston.k12.mi.us
P: 248.623.3522/248.623.4261
 

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